Customer Reviews

I recently switched from a larger insurance company. Scott Carpenter made my transition smooth and explained in detail pros and cons of the policy that suits my specific needs. Thank you Scott!

Brandon has been great to deal with on all our insurance needs. Great communicator and has made our insurance process quick and easy to understand each and every time! Brandon also saved us a substantial amount of money while adding additional coverage that was lacking from our previous policy. Highly recommended!

Mike and his team over at Lighthouse Insurance are always incredibly helpful and responsive.

Brandon has been so efficient and helpful. Very prompt in responding to requests. It has been a delight working with your company. I have been recommending you guys to my friends and will still do.

Brandon is exceptional at customer service and a pleasure to work with. I have been to several different insurance agencies during my travels and Lighthouse Insurance surpasses them all

We have been dealing with Brandon at Lighthouse for several years now for both business and personal insurance. I have never dealt with an insurance company agent that was so easy to deal with. He is thorough and explains everything that he is offering. I am a contractor, and I refer him to my clients all the time. They literally reach out to thank me for referring him and Lighthouse. I highly recommend!

Mike Thomas and his team at Lighthouse Insurance are the best. I couldn’t ask for better service. They are all terrific.

Scott was very patient with me and explained the information to me in a way that I understood what policies we were signing up for.

My agent, Mike Thomas, is ALWAYS available for me when I have a question or a problem. His prompt responses put my mind at ease at a quicker rate than I ever expect. His attention to detail, the feeling I get that I am part of his family (not just a client), his knowledge of all things that pertain to MY personal insurance needs are so comforting and helpful. After my daughter’s accident, he assured me that “It happens to all of us.” Not once did he make me feel like the bad parent who wasn’t watching… or that she was the bad driver! He started the ball rolling on how to get my car fixed and that ball rolled FAST!!!! I had emails from ERIE, Enterprise, Mike (with a recommendation for who I could go to locally.) by the end of my work day. So fast, that I didn’t even have time to process all that was being sent!!! But I sure appreciated it all. I am SO happy with my switch to Erie, specifially with Mike Thomas. I feel seen, heard, and valued!